Developer docs/Platform reference

Email templates

49 templates, from pelty_notifications::template::TEMPLATES. Defaults (subject and body) come from the locale files (email.<name>.subject, email.<name>.body); admins override them per locale in Admin → System & settings → Email templates, and deleting an override restores the default. Variables are written {{name}} in subject and body.

Template	Name	Default subject (en)	Variables
`admin_account_locked`	Admin account locked	Account locked: {{email}}	`email` `ip` `attempts` `minutes` `company`
`admin_login_alert`	Admin sign-in from a new IP	New sign-in to your admin account	`email` `ip` `user_agent` `time` `company`
`password_reset`	Password reset	Reset your {{company}} password	`name` `link` `expires_minutes` `company`
`contact_invite`	Contact invitation	You've been invited to {{company}}	`name` `inviter` `link` `expires_days` `company`
`email_verify`	Email verification	Confirm your email for {{company}}	`name` `link` `company`
`cart_abandoned`	Abandoned cart	You left something in your cart at {{company}}	`items` `link` `company`
`invoice_created`	New invoice	Invoice {{invoice_number}} from {{company}}	`name` `invoice_number` `total` `due_date` `link` `company`
`invoice_reminder`	Overdue reminder	Reminder: invoice {{invoice_number}} is overdue	`name` `invoice_number` `total` `due_date` `days_overdue` `link` `company`
`payment_failed`	Failed payment (dunning)	Payment failed for invoice {{invoice_number}}	`name` `invoice_number` `total` `reason` `next_retry` `link` `company`
`invoice_due_soon`	Payment due soon	Invoice {{invoice_number}} is due in {{days_left}} day(s)	`name` `invoice_number` `total` `due_date` `days_left` `link` `company`
`service_suspended`	Service suspended	Service suspended: {{service}}	`name` `service` `reason` `link` `company`
`registrant_verify`	Registrant e-mail verification (ICANN)	Please verify your contact e-mail for {{domain}}	`name` `domain` `email` `deadline` `link` `company`
`domain_expiry`	Domain renewal notice	Your domain {{domain}} expires on {{expires_on}}	`name` `domain` `expires_on` `days` `link` `company`
`ticket_reply`	Ticket reply	[{{ticket_number}}] {{subject}}	`name` `ticket_number` `subject` `link` `company`
`ticket_auto_closed`	Ticket auto-closed (inactive)	[{{ticket_number}}] Ticket closed due to inactivity	`name` `ticket_number` `subject` `link` `company`
`ticket_autoreply`	Ticket auto-reply	[{{ticket_number}}] We received your request: {{subject}}	`name` `ticket_number` `subject` `department` `message` `link` `company`
`ticket_staff_notify`	Ticket activity (staff)	[{{ticket_number}}] {{customer}}: {{subject}}	`name` `ticket_number` `subject` `customer` `department` `message` `link` `company`
`quote_sent`	Quote delivery	Quote {{quote_number}}: {{subject}}	`name` `quote_number` `subject` `total` `valid_until` `link` `company`
`affiliate_payout_requested`	Affiliate payout requested	Affiliate payout requested: {{amount}}	`affiliate` `amount` `link` `company`
`client_signup`	Client signup (welcome)	Welcome to {{company}}	`name` `email` `link` `company`
`password_changed`	Password changed	Your password was changed	`name` `ip` `link` `company`
`order_confirmation`	Order confirmation	Order confirmation #{{order_number}}	`name` `order_number` `total` `link` `company`
`quote_accepted`	Quote accepted	Quote {{quote_number}} accepted	`name` `quote_number` `total` `link` `company`
`credit_card_expiring`	Credit card expiring	Your card is about to expire	`name` `card` `expires` `link` `company`
`new_service_info`	New product/service information	Your {{service}} is ready	`name` `service` `username` `server` `link` `company`
`service_unsuspended`	Service unsuspended	Service reactivated: {{service}}	`name` `service` `link` `company`
`service_terminated`	Service terminated	Service terminated: {{service}}	`name` `service` `link` `company`
`cancellation_confirmation`	Cancellation request confirmation	Cancellation request received	`name` `service` `cancel_date` `link` `company`
`upgrade_order_confirmation`	Upgrade order confirmation	Upgrade order for {{service}}	`name` `service` `new_plan` `total` `link` `company`
`domain_registration_confirmation`	Domain registration confirmation	Domain registered: {{domain}}	`name` `domain` `expires_on` `link` `company`
`domain_renewal_confirmation`	Domain renewal confirmation	Domain renewed: {{domain}}	`name` `domain` `expires_on` `link` `company`
`domain_transfer_initiated`	Domain transfer initiated	Transfer started: {{domain}}	`name` `domain` `link` `company`
`domain_transfer_completed`	Domain transfer completed	Transfer completed: {{domain}}	`name` `domain` `expires_on` `link` `company`
`domain_transfer_failed`	Domain transfer failed	Transfer failed: {{domain}}	`name` `domain` `reason` `link` `company`
`domain_expired`	Domain expired	Domain expired: {{domain}}	`name` `domain` `expires_on` `link` `company`
`invoice_payment_confirmation`	Invoice payment confirmation	Payment received for {{invoice_number}}	`name` `invoice_number` `total` `link` `company`
`invoice_second_overdue`	Second overdue notice	Second notice: invoice {{invoice_number}} is overdue	`name` `invoice_number` `total` `due_date` `days_overdue` `link` `company`
`invoice_third_overdue`	Third overdue notice	Final notice: invoice {{invoice_number}} is overdue	`name` `invoice_number` `total` `due_date` `days_overdue` `link` `company`
`invoice_refund_confirmation`	Invoice refund confirmation	Refund for invoice {{invoice_number}}	`name` `invoice_number` `total` `link` `company`
`credit_added`	Credit added	Credit added to your account	`name` `amount` `balance` `link` `company`
`ticket_opened`	Support ticket opened	Ticket #{{ticket_number}} opened: {{subject}}	`name` `ticket_number` `subject` `link` `company`
`ticket_auto_close`	Ticket auto-close	Ticket #{{ticket_number}} closed	`name` `ticket_number` `subject` `link` `company`
`ticket_feedback_request`	Ticket feedback request	How did we do on ticket #{{ticket_number}}?	`name` `ticket_number` `subject` `link` `company`
`affiliate_commission_earned`	Affiliate commission earned	You earned a commission	`affiliate` `amount` `balance` `link` `company`
`affiliate_monthly_referrals`	Affiliate monthly report	Your monthly affiliate report	`affiliate` `signups` `conversions` `balance` `link` `company`
`admin_new_order`	New order (admin)	New order #{{order_number}}	`order_number` `customer` `total` `link` `company`
`admin_password_reset`	Admin password reset	Admin password reset	`name` `link` `company`
`mass_mail`	Mass mail / mail merge	{{subject}}	`name` `first_name` `last_name` `email` `company_name` `subject` `message` `company`
`provisioning_failed`	Provisioning failed	Provisioning failed: {{action}} for service {{service}}	`service` `action` `error` `link` `company`

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