# Products and orders

| Page | Path | What it is for |
|---|---|---|
| **Products** | `/admin/products` | Catalog, pricing and options |
| **Services** | `/admin/services` | Active client services |
| **Orders** | `/admin/orders` | Orders and fraud review |
| **Servers** | `/admin/servers` | Servers, groups and health |
| **Marketplace** | `/admin/marketplace` | Resell vendor products: sync catalogs, set markups, sell through the normal order flow. |
| **Bundles** | `/admin/bundles` | Product bundles |
| **Order forms** | `/admin/order-forms` | Order form templates |
| **Cancellations** | `/admin/cancellations` | Cancellation requests |
| **Usage metrics** | `/admin/usage-metrics` | Usage-based billing metrics |
| **Module queue** | `/admin/module-queue` | Pending module actions |
| **Module log** | `/admin/module-log` | Module call log |

## Products and pricing

Products belong to a product group, which is how the store organises them (`/store/{group}` in the client area). Each product has a status, a sort order, optional stock (`stock_enabled`, `stock_qty`, `allow_backorder`) and an optional provisioning module with its module settings.

Prices are set per currency and billing cycle. The cycles are `monthly`, `quarterly`, `semiannual`, `annual`, `biennial`, `triennial` and `one_time`. Currencies are enabled in Admin → Billing → **Currencies**; at least one must be enabled before the store can sell.

Bundles combine products, order forms give a product group its own order page, and usage metrics bill metered usage (the `usage.bill` task runs hourly).

## Orders

A client order creates an order, its services and the first invoice. Orders can be approved automatically by rules evaluated when the order is created or its invoice is paid; otherwise staff accept them in Admin → Products & services → **Orders**. Fraud screening runs on new orders: scores from the built-in rules and fraud addons add up, and Admin → Security → **Fraud** sets the accept / review / reject thresholds. A fraud check that fails is ignored, so an outage never blocks sales.

## Cancellations

Clients request cancellation from the service page (immediately or at the end of the billing period). Requests appear in Admin → Products & services → **Cancellations**.